Billing Executive
Dubai, United Arab Emirates
Job Description
Company Overview:
U drive is the First Car Sharing company in the Middle East. Our service innovation provides short-term car rentals, with our entire fleet of cars accessible through our Smartphone App. Licensed by Dubai RTA, we enable a solution that addresses increasing car demands, higher energy costs and limited parking slots, while reducing the negative impacts of private vehicle ownership. Purpose: Responsible for sending invoices to clients and monitoring outstanding balances to ensure each account payment is cleared on time. Report generation which clearly states the outstanding balance. Key Responsibilities and Duties: Invoicing, customer handling & other daily task
Competencies:
U drive is the First Car Sharing company in the Middle East. Our service innovation provides short-term car rentals, with our entire fleet of cars accessible through our Smartphone App. Licensed by Dubai RTA, we enable a solution that addresses increasing car demands, higher energy costs and limited parking slots, while reducing the negative impacts of private vehicle ownership. Purpose: Responsible for sending invoices to clients and monitoring outstanding balances to ensure each account payment is cleared on time. Report generation which clearly states the outstanding balance. Key Responsibilities and Duties: Invoicing, customer handling & other daily task
- Addresses customer service queries from Fresh desk and emails related to billing
- Invoice creation and adjustment
- Issue invoice to customers where required
- Update the payment received
- Responsible for ensuring timely and efficient collection of customer invoices and keep the overall receivables below 5% of Monthly revenue
- Inform customers of the pending payment
- Maintaining customer database
- Preparing account statement for customers where necessary
- Allocating and charging RTA fines
- Charging penalties & Fines according to company rules
- Coordinating with collections Team
- Responsible for preparing the daily sales & fines report and reconciliation with the bank statement
- Collection dash board preparation & monitoring and charging the customers directly
- Updating customer data base in excel
- Preparation of Adhoc reports as informed by the management
- Indepth analysis of pending receivables
Competencies:
Indepth analysis of pending receivables- Diploma or University Degree in Business, Accounting, Finance or related discipline
- Knowledge of RTA fines and knowledge to navigate the websites required
- Experience in the mobility/Transportation industry
- 2 years of Call center /Billing specialist / Muhammad Umair Muhammad Nawaz Customer service is a MUST
- Proficiency in MS Excel and ERP Software is a must
- Ability to organize and coordinate multiple tasks at a time.
- Should be able to work in a cross-functional environment and connect the dots.
- Attention to detail for accuracy.
- Ability to work independently or in teams as and when required.
- Outstanding interpersonal skills.
- Strong verbal and written communication skills.
- Outstanding negotiation skills.
- Trustworthy and critical thinker.
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Job Detail
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Job IdJD1515957
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned