Job Description

Job Category: Hotel-Front Office
:
InterContinental Residences Abu Dhabi offers a luxurious living experience with world-class hospitality. We pride ourselves on providing personalized, memorable service to our residents and guests. Join our team and become part of a culture that values professionalism, attention to detail, and excellence.
We are seeking a courteous, professional, and proactive Bellman to join our team. The ideal candidate will provide a warm welcome to our residents and guests, assist with luggage, and ensure smooth arrival and departure experiences.
A little taste of your day-to-day:
Every day is different, but you'll mostly do:

• Greet and welcome residents and guests in a friendly and professional manner.
• Assist with luggage handling during arrivals and departures.
• Escort guests to their residences and provide orientation of facilities.
• Deliver packages, messages, and amenities to residents as required.
• Maintain cleanliness and organization of the lobby and entrance areas.
• Coordinate with the Front Desk and Concierge teams to ensure seamless service.
• Respond promptly and courteously to guest requests and inquiries.

What we need from you:

• Previous experience in a luxury hotel or serviced residences is preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to work in a fast-paced environment.
• Flexible to work in shifts, including weekends and public holidays.
• Knowledge of local area and transport options is a plus.

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.

Skills Required