Description

United Arab Emirates

JOB DESCRIPTION

About Jumeirah & the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different\xe2\x84\xa2 brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

An architectural masterpiece, Jumeirah Emirates Towers offers luxurious experiences in the heart of UAE\'s most dynamic city. Soaring high above the central business and commercial district, Jumeirah Emirates Towers is a dramatic backdrop to Dubai\'s skyline and a visible statement of the region\'s growing corporate success. Comprising two equilateral triangles, this landmark structure is home to an Office Tower, Hotel Tower and shopping Boulevard. The hotel encompasses 400 spacious rooms and suites, 15 world-class restaurants and bars, Talise Fitness, Talise Spa as well as elite shopping and lifestyle attractions at the Boulevard, a prestigious retail destination. The award-winning hotel has multiple venues for inspiring events including the grand Godolphin Ballroom and 16 meeting rooms.

About the Job:

An exciting opportunity has arisen for an experienced Bartender to join the Food and Beverage Services team in Jumeirah Emirates Towers. The main purpose of this role is to provide quality food and beverage service that is consistent with the SBU SOP at all times. Is required to work in a variety of air-conditioned environments such as restaurants but may also be required to work outdoors in extreme weather conditions. Maybe required to work in split-shifts and late-night shifts and will also be exposed to a smoky environment. Your key responsibilities will include:

• Identify and meet guests\' needs, provide appropriate bar services, and assist guests in recommendations, upselling where appropriate in order to provide knowledgeable and bespoke service.
• Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and guest feedback / complaint procedures to win back guest satisfaction.
• Complete day-to-day activities by following all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner while delivering a quality service to guests and maintaining standards of excellence.
• Adhere to all relevant health, safety and environment procedures, instructions, and controls so that Company provides world class and
• luxurious hospitality services to its guests.
• Comply with quality expectations and standards.
• Develop and maintain positive working relationships with others and support team to reach common goals.
• Maintain efficient workflow by adhering to the sequence of service and standards detailed in relevant F&B Standards Manual.
• Serve beverages according to defined standards and measures (according to local license agreements).
• Mix ingredients to prepare cocktails and other drinks according to beverage recipes.
• Ensure all drinks transactions are processed, registered, and settled.
• Ensure uniform and personal appearance are clean and professional.
• Setup the bar appropriately, ensuring the visuals and merchandise are placed appropriately.
• Undertake opening, closing & cleaning tasks as detailed on checklists.
• Coordinate with stewards to ensure equipment and bar area are always kept hygienically clean and tidy and sufficient glassware is available.
• Ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage area.
• Adopt a responsible attitude towards serving of alcoholic beverages, to ensure safe consumption in line with company policy and regulatory requirements.
• Perform related tasks and duties as assigned and deemed responsible by management.

About you:

In order to be considered for this role you will have at least two years of working experience in a similar role in a luxury five-star hotel environment.

You will have excellent written and spoken English skills, additional language is advantage. Knowledge of hotel operating systems is a must. Your experience in handling guest requests and exceeding their expectations would be regarded as essential.

Should be able to quickly learn and adapt to a new work environment.

About the benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry.

Provide guests a unique and outstanding experience. Exhibit a friendly and professional demeanor in all guest interactions, warmly welcome and orient guests and provide effective and efficient guest service.

Joblinks.ae