We are currently seeking a highly motivated and experienced individual to join our leading client in fast food and coffee chain team as a Barista/Shift Supervisor/Area Manager/Restaurant Manager.

This role requires someone with strong leadership skills, excellent customer service abilities, and a passion for the food and beverage industry.

The ideal candidate will have previous experience in a similar role and be able to work in a fast-paced environment.

This position is based in Dubai, UAE.

Interested candidates who are locally available in UAE may apply and will only be contacted for this role.

Responsibilities:

• Manage day-to-day operations of the coffee shop/restaurant, including overseeing staff, inventory management, and ensuring customer satisfaction
• Create and maintain a positive and welcoming atmosphere for customers
• Train and develop staff members to provide exceptional service and product knowledge
• Handle customer complaints and resolve issues in a timely and professional manner
• Ensure compliance with health and safety regulations and maintain cleanliness standards
• Monitor sales and revenue targets, and implement strategies to achieve company goals
• Manage and control costs, including labor, food, and beverage expenses
• Conduct regular staff meetings and provide ongoing feedback and coaching
• Stay up-to-date with industry trends and make recommendations for improvements
• Assist with menu planning, pricing, and promotional activities

Preferred Candidate:

• Previous experience in a similar role, preferably in the food and beverage industry
• Strong leadership skills and the ability to motivate and inspire a team
• Excellent customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Flexibility to work evenings, weekends, and holidays as required
• Knowledge of coffee brewing techniques and specialty coffee is a plus
• Good understanding of health and safety regulations
• Proficient in Microsoft Office and point-of-sale systems
• Ability to analyze sales data and make recommendations for improvement
• Strong problem-solving and decision-making skills

Bayt