Job Description

As a barista, you often have to work in a fast-paced environment and need to multitask effectively. Strong communication skills, attention to detail, and a passion for coffee and customer service are essential. The job role of a barista includes a variety of responsibilities that ensure customers receive high-quality products and excellent service. Key responsibilities typically include:

Coffee Preparation

: Brew coffee and espresso drinks (e.g., lattes, cappuccinos, macchiatos) using commercial espresso machines and other equipment. Ensure consistency and quality in the preparation of all coffee beverages. Customize drinks according to customer specifications.

Customer Service

: Greet customers and take their orders. Provide recommendations and answer questions about the menu. Handle customer complaints and provide appropriate solutions.

Operating Equipment

: Operate and maintain coffee machines, grinders, and other equipment. Perform regular cleaning and maintenance to ensure equipment is in good working condition. Follow health and safety guidelines to maintain a clean and hygienic work environment.

Sales and Cash Handling

: Process transactions using the cash register or point-of-sale (POS) system. Handle cash, credit card, and other forms of payment accurately. Balance the cash register at the end of the shift.

Inventory Management

: Monitor inventory levels of coffee beans, milk, syrups, and other supplies. Assist with ordering and restocking supplies as needed. Keep track of expiration dates and rotate stock to ensure freshness.

Work Environment Maintenance

: Keep the coffee shop clean and organized, including seating areas, counters, and restrooms. Clean and sanitize workstations, utensils, and equipment regularly. Follow opening and closing procedures.

Training and Collaboration

: Train new baristas and other staff members on coffee preparation techniques and shop procedures. Collaborate with team members to ensure smooth operation and excellent customer service. Participate in team meetings and provide input on improving operations and customer experience.

Product Knowledge

: Stay informed about different types of coffee beans, brewing methods, and industry trends. Develop a deep understanding of the menu, including food and beverage items. Educate customers about coffee origins, flavors, and brewing techniques.
Minimum experience of 1 to 2 years in the same position/industry in UAE is mandatory.

Job Type: Full-time

Pay: AED1,500.00 - AED2,200.00 per month

Expected Start Date: 22/09/2025