Job Description

Company Description SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.





We are seeking a highly organized and customer-focused Banquet Supervisor to join our dynamic team in Dubai, United Arab Emirates. As a Banquet Supervisor, you will play a crucial role in ensuring the flawless execution of events and maintaining exceptional service standards in our prestigious venue.

Oversee the meticulous setup of function rooms, ensuring strict adherence to Banquet Event Orders Coordinate closely with the culinary team to guarantee a comprehensive understanding of event menus and dietary requirements Supervise and motivate the banquet staff to deliver impeccable service throughout all events Manage inventory levels of banquet equipment and supplies, ensuring optimal readiness for operations Conduct regular quality checks to maintain the highest standards of cleanliness and safety in all service and storage areas Collaborate with clients and internal teams to address any last-minute changes or special requests efficiently Participate in pre-event briefings and post-event evaluations to continuously improve service delivery Assist in training new team members and implementing best practices in banquet operations Ensure compliance with local health and safety regulations, as well as company policies and procedures


Qualifications

Proven experience as a Banquet Supervisor or in a similar role within the hospitality industry Exceptional interpersonal and communication skills, with the ability to interact professionally with clients, staff, and management Strong leadership abilities, demonstrating the capacity to supervise and motivate a diverse team Meticulous attention to detail and an unwavering commitment to service excellence Proficiency in event planning and coordination, including experience with Banquet Event Orders and menu management Demonstrated ability to perform effectively under pressure in a fast-paced environment Excellent time management and organizational skills, with the ability to manage multiple events simultaneously Thorough understanding of safety protocols and cleanliness standards in food service and hospitality environments Knowledge of local cuisine and cultural etiquette relevant to Dubai and the UAE Proficiency in English; Arabic language skills are highly advantageous Experience with event management software and digital tools for efficient operations Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred * Willingness to work flexible hours, including evenings, weekends, and holidays as required