Job Description

Key Responsibilities:

Supervise the banquet team during event setup, service, and breakdown. Ensure banquet halls, meeting rooms, and service areas are properly prepared according to event orders (BEOs). Coordinate with the Banquet Manager, kitchen team, and other departments to guarantee smooth event execution. Assign duties and responsibilities to banquet staff and monitor performance during events. Ensure service standards, hospitality etiquette, and safety guidelines are strictly followed. Provide on-the-job training, coaching, and support to banquet servers, waiters, and attendants. Handle guest inquiries, complaints, or special requests promptly and professionally. Monitor food and beverage service to ensure timely delivery and presentation quality. Ensure cleanliness and organization of banquet facilities before, during, and after events. Assist in inventory control of banquet equipment, linens, and supplies. Support in staff scheduling and manpower planning for events. Prepare post-event reports and provide feedback to improve service standards.

Qualifications & Experience:

Diploma or Bachelor's degree in Hospitality Management or related field. Minimum 2-4 years of experience in banquet service, with at least 1 year in a supervisory role. Strong knowledge of banquet operations, service techniques, and event setup standards. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and manage multiple events simultaneously. Flexibility to work long hours, weekends, and holidays as required. Knowledge of health, safety, and hygiene regulations in hospitality.
Job Type: Full-time

Pay: AED2,500.00 - AED4,000.00 per month