Job Description

The Events & Banqueting Coordinator is responsible for the smooth planning, coordination, and execution of all events and banquets. This role ensures excellent service standards, attention to detail, and seamless communication between clients, the Events team, Food & Beverage, Culinary, and other supporting departments. The coordinator acts as the primary liaison for clients, ensuring their expectations are exceeded while upholding the standards and reputation of the organization.

oTo discuss the function requirements including Menus, Beverages, Table plan any other details related to the function with the Member / Guest, ascertaining and noting his/her exact needs.

oTo show the Member / Guest the various facilities available, advising and discussing the merits of the various options.

oTo ascertain what entertainment, if any, is required.

oTo monitor and control provisional and confirmed function bookings and ensure that no double bookings occur.

oTo confirm all details in writing to the Member / Guest

oTo ensure to publish the function order to all concerned departments in a timely manner.

oTo be constantly aware of new business opportunities and action these.

oTo be available as the point of contact to conference organizers at all times during a conference

oTo ensure the cleanliness of all conference and function rooms

oThrough your Member focused mind and courteous attitude you guarantee and 'go beyond' what is required in providing 'excellence' in food and beverage service.

oAs a devoted hospitality professional, you work with pride and integrity in all areas of the Banquet operation and service delivery.

oYou strive towards anticipating, meeting and excelling Member's expectations. You promote teamwork and an enjoyable atmosphere amongst your colleagues and you always find new ways to improve our Members' experience.

oDemonstrate a positive leadership style with an enthusiastic, positive, committed and flexible attitude. We shall be promoting the importance and benefits of effective team working.

Job Types: Full-time, Permanent

Experience:

* Banquet Coordinator: 3 years (Preferred)