Job Description

Company Description
A key global player in fermentation for more than a century, Lesaffre, with a EUR3 billion turnover, and established on all continents, counts 11,000 employees and 96 nationalities.
On the strength of this experience and diversity, we work with customers, partners, and researchers to find ever more relevant answers to the needs of food, health, naturalness and respect for our environment. Thus, every day, we explore and reveal the infinite potential of microorganisms.
To nourish 9 billion people, in a healthy way, in 2050 by making the most of our planet's resources is a major and unprecedented issue. We believe that fermentation is one of the most promising answers to this challenge.
Working together to better nourish and protect the planet.

Reporting to the Baking Center Manager of Lesaffre Gulf, you will ensure product quality and support innovation by conducting baking tests, monitoring performance, handling non-conformities, and providing technical support for new product development.
You will also assist in baking center activities for the Gulf cluster countries (Bahrain, Iraq, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and Yemen) and contribute to increasing sales of Lesaffre yeasts and ingredients through strong market knowledge.
Your missions :
Commercial Development and Customer Relations

• Realization of visits to existing distributors together with the commercial team to meet the market's needs
• Proactive approach towards customers for a strong relationship and network
• Organizing through the Baking Centre Manager reception/training for sales team and customers based on projects
• Participating/organizing seminars and exhibitions
• For all visits in the field, creating a comprehensive report to include data, photos to be shared with the commercial team and Baking Centre Manager

Technical Support and Field Activities

• Providing technical support to bakers and performing product demonstrations in the market
• Providing technical support to bakers and conducting demonstrations and benchmarking of products in our in-house facility
• Leading projects on industrial customers to get technical/functional approval of current or tailor-made products to start business
• Data collection from industrial customers to have information in detail
• Close cooperation with commercial and Baking Centre Manager to follow-up projects and improve business

Market Analysis and Product Development

• Analyzing competitors in the market and collecting competitors' samples for analysis
• Calculating costs of competitors' products in use and offer to the customer Lesaffre products based on the existing price list
• Offering innovative ideas to improve the quality of products and services to customers in the market using Lesaffre product range
• Actively participating in product development based on market needs with his/her Baking Centre Manager and Regional Baking Centre Formulation Manager
• Following-up market trends, competition, and consumer behaviors to take needed actions on company-related products

Qualifications

• Diploma or bachelor's degree in food science or in the bakery industry. Experience in craft baking, product testing, industrial bread production and laboratory analysis

Technical Skills :

• Strong knowledge of confectionery
• Excellent written and verbal communication skills

Soft Skills :

• Ability to prioritize daily activities to meet client/internal needs within established timelines in a fast-paced environment
• Ability to monitor and report on assigned tasks, goals, and objectives
• Listening to different perspectives and showing flexibility
• Ability to work with different personalities/teams, build collaboration and consensus
• Customer oriented ideology
• Sense of confidentiality

Additional Information
To join us is :
Being part of an organization with human-centered values
Sharing our mission of nourishing and protecting the planet
Advancing your career in a diverse and rewarding work environment

Skills Required