Job Description

Job Summary:

The

Back-Office Operations Associate

is responsible for supporting the daily operational processes of the bank, ensuring accuracy, efficiency, and compliance with internal policies and regulatory requirements. This role involves handling transaction processing, documentation, account maintenance, and coordination with various departments to ensure smooth banking operations.

Key Responsibilities

Process daily banking transactions, including transfers, deposits, withdrawals, and settlements. Perform account opening, updates, and maintenance tasks with accuracy and adherence to guidelines. Review and verify customer documentation to ensure compliance with KYC/AML standards. Reconcile internal records, statements, and reports to identify and resolve discrepancies. Assist in preparing operational reports, audit documentation, and compliance materials. Support front-office staff by providing operational clarification and resolving transaction issues. Handle data entry and ensure accurate recordkeeping for all processed transactions. Coordinate with risk, compliance, and internal audit teams when required. Maintain confidentiality and uphold the bank's operational policies and procedures. Identify process improvement opportunities to enhance efficiency and minimize errors.

Required Qualifications

Bachelor's degree in Finance, Business Administration, Accounting, or related field. Strong attention to detail and ability to work with large volumes of data. Good understanding of banking products, services, and operational workflows. Proficiency in MS Office (Excel, Word) and banking systems. Strong analytical, organizational, and communication skills.

Preferred Skills

Experience with banking systems is a must Knowledge of regulatory requirements (KYC, AML, local banking regulations). Preferable female.
Job Type: Full-time

Education:

Bachelor's (Preferred)
Experience:

* Banking and Finance: 1 year (Required)