Back Office Assistant

Dubai, DU, AE, United Arab Emirates

Job Description

: Back Office Assistant

1. Role Summary

The selected candidate will play a crucial role, assisting the technical and commercial departments , reporting directly to the Owner/Employer, and managing all their activities. They will be responsible for ensuring the correct flow of back office operations.

2. Key Responsibilities

A. Administrative Back Office Activities

Order and Documentation Management:

Complete entry, monitoring, and management of sales orders (from receipt to invoicing).

Simple Accounting Support:

Issuing and archiving of invoices, quotations, etc..

Organization and Archiving:

Maintenance and updating of the archive, ensuring document traceability.

Customer Service (Administrative):

Managing correspondence and incoming calls related to shipments, deliveries, and order status.

Owner's Agenda Management:

Organization and planning (virtual or physical).

Master Data Management (CRM):

Entry and constant updating of customer and prospect data in the CRM system.

Offer Preparation:

Assistance in drafting and sending commercial quotations and offers.
3. Requirements and Competencies

Experience:

Previous experience of at least 5 years in Back Office roles in the UAE.

Education:

High school diploma (university degree is a plus).

IT Skills:

Excellent knowledge of the Office Package (especially Excel) and familiarity with the use of ERP/CRM management software.

Languages:

Excellent knowledge of the English language, both spoken and written.

Soft Skills:

Proactivity and strong results-orientation, autonomy. Professional appearance ("Bella presenza"). Precision, methodical approach, and ability to work independently. Stress resilience and determination in achieving objectives.
Job Type: Full-time

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Job Detail

  • Job Id
    JD2158291
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned