Job Description

: Back Office Assistant

1. Role Summary

The selected candidate will play a crucial role, assisting the technical and commercial departments , reporting directly to the Owner/Employer, and managing all their activities. They will be responsible for ensuring the correct flow of back office operations.

2. Key Responsibilities

A. Administrative Back Office Activities

Order and Documentation Management: Complete entry, monitoring, and management of sales orders (from receipt to invoicing). Simple Accounting Support: Issuing and archiving of invoices, quotations, etc.. Organization and Archiving: Maintenance and updating of the archive, ensuring document traceability. Customer Service (Administrative): Managing correspondence and incoming calls related to shipments, deliveries, and order status. Owner's Agenda Management: Organization and planning (virtual or physical). Master Data Management (CRM): Entry and constant updating of customer and prospect data in the CRM system. Offer Preparation: Assistance in drafting and sending commercial quotations and offers.
3. Requirements and Competencies

Experience: Previous experience of at least 5 years in Back Office roles in the UAE. Education: High school diploma (university degree is a plus). IT Skills: Excellent knowledge of the Office Package (especially Excel) and familiarity with the use of ERP/CRM management software. Languages: Excellent knowledge of the English language, both spoken and written. Soft Skills:
o Proactivity and strong results-orientation, autonomy.

o Professional appearance ("Bella presenza").

o Precision, methodical approach, and ability to work independently.

o Stress resilience and determination in achieving objectives.

Job Type: Full-time