Remote configuration, firmware management, and performance optimization of AV endpoints.
Key Responsibilities
Provide remote diagnostics for AV systems.
Apply firmware updates and configurations.
Coordinate with OEMs for RMA/warranty.
Integrate AV performance reporting into SLA dashboards.
Required Skills
4-7 years AV systems experience.
Remote troubleshooting and configuration skills.
Experience with reporting and analytics.
Job Type: Full-time
Application Question(s):
Familiarity with Yealink, Polycom, or MTR?
Expected salary
Nationality
Notice period
Experience:
AV: 5 years (Preferred)
* OEM coordination: 4 years (Preferred)
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