Job Description

Job Summary:

The Spare Parts Manager is responsible for leading and optimizing the full spare parts lifecycle for BAIC (passenger vehicles), CF Moto (motorcycles/ATVs), and a dedicated Electric Vehicle (EV) brand. This strategic role involves managing inventory, procurement, supply chain, warehousing, sales growth, pricing, vendor relations, and team development. The manager will play a critical role in aligning parts operations with after-sales business goals, enhancing customer satisfaction, and supporting multi-brand service centers.

Key Responsibilities:1. Strategic Planning & Budgeting:

Develop and execute annual business plans and budgets for the parts department. Align parts strategy with after-sales revenue goals and workshop efficiency targets. Set KPIs and conduct regular performance reviews to ensure target achievement.

2. Multi-Brand Parts Operations:

Oversee daily spare parts operations across all brands (BAIC, CF Moto, EV). Ensure parts availability for fast-moving, high-demand, and special-order components. Introduce brand-specific inventory control practices and ensure compliance with OEM standards.

3. Inventory Management:

Analyze historical data and forecast future parts demand by model and brand. Minimize stock aging and obsolescence while improving inventory turnover ratio. Implement JIT (Just-in-Time) and safety stock practices for optimized warehousing.

4. Procurement & Supply Chain:

Manage end-to-end parts procurement including order planning, supplier selection, and shipping logistics. Develop strong vendor networks locally and internationally. Ensure compliance with regulatory requirements for imports, especially for EV and motorcycle parts.

5. Pricing & Revenue Optimization:

Create pricing strategies based on cost, demand, competition, and brand positioning. Work with finance teams to analyze parts margins, discounts, and rebates. Track and manage promotional campaigns to increase retail and wholesale parts sales.

6. Sales Growth & Customer Experience:

Drive spare parts sales through service centers, retail counters, and B2B channels. Ensure high parts availability to reduce service downtime and improve first-time fix rates. Resolve escalated customer issues and implement feedback systems for continuous improvement.

7. Digital Systems & Automation:

Oversee and optimize ERP/DMS usage for inventory, ordering, invoicing, and reporting. Introduce automation in ordering, stock alerts, and performance dashboards. Drive digital initiatives such as online parts catalogs and e-commerce integration.

8. Team Leadership & Training:

Lead, train, and mentor a cross-functional team of warehouse staff, counter sales, and inventory controllers. Conduct regular technical and system-based training for parts staff across all brands. Foster a culture of accountability, customer service, and operational excellence.

9. Compliance & Auditing:

Ensure compliance with internal controls, OEM parts policies, and safety regulations. Conduct internal audits and implement corrective actions for process improvements. Maintain documentation and reporting in line with ISO standards, if applicable.

10. Cross-Department Collaboration:

Coordinate closely with service managers, technicians, and sales teams for holistic after-sales support. Provide timely updates on back-ordered or superseded parts. Participate in new model launches and technical workshops to stay updated on parts requirements.
Job Types: Full-time, Permanent

Application Deadline: 17/06/2025