PwC Global Overview With offices in 152 countries and almost 328,000 people, we are among the leading professional services networks in the world. We help organizations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services.
PwC Middle East Overview Established in the region for 40 years, PwC has around 10,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team with its tailored solutions, brings international experience, helping our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.
Line of Service Overview Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC\xe2\x80\x99s global network that is operating worldwide. PwC Middle East\xe2\x80\x99s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.
PwC\xe2\x80\x99s Academy is looking for a candidate for the role of Senior Project Management associate for the Riyadh office. The SA Project Management will be the primary point of all course administration and operational activities including post-enrolment queries from existing delegates and will also serve as the operational contact for Course Managers and Programme Advisors. This person will work closely with the Course Managers and perform a wide variety of operational activities for Professional Qualifications (PQs) and Professional Development courses (PDs) for PwC\xe2\x80\x99s Academy in UAE , including execution of budgeted programmes, scheduling and updating Administrate. PwC\xe2\x80\x99s Assurance Academy is an innovative development programme that provides training and real time business opportunity to assurance professionals looking to broaden their skill set. It provides experience across a broad range of topics and creates a real community atmosphere that fosters support and learning among all its graduates.
What is expected from you?
Your job duties will include but will not be limited to:
\xe2\x97\x8f Handle post enrolment delegate queries relating to administrative matters, scheduling, materials, attendance and progress reporting of all UAE courses \xe2\x97\x8f Work with the Course Managers on scheduling and timetabling, and liaising with Operations on resourcing requests including room bookings. Ensuring schedules and course updates are communicated to Programme Advisors \xe2\x97\x8f Materials inventory management, distribution of materials to lecturers and delegates \xe2\x97\x8f Create, add and edit courses, update prices, schedule and manage events, assign instructors, update attendance, progress and communicate events on Administrate. Updating and maintaining Administrate to ensure validity and completeness \xe2\x97\x8f Communicating effectively with clients / customers (internal and external), ensuring minimum response times \xe2\x97\x8f Conduct feedbacks for all UAE courses, create feedback summaries and communicate summaries to Course Managers and Customer Services team for action plan \xe2\x97\x8f Maintain delegate progress reports and communicate this to Course Managers. \xe2\x97\x8f Provide back end support to Course Managers and Programme Advisors for Academy \xe2\x97\x8f Providing support for material branding (formatting, adjusting, branding, and printing) as per PwC\xe2\x80\x99s brand guidelines
Additional
Additional
Minimum years experience required
A business graduate with at least 3 to 6 years of course administration
Desired academic qualifications: Bachelor of commerce
Experience in the professional training services preferred
Additional application instruction
\xe2\x97\x8f Intermediate level of technical proficiency and computer literacy particularly with Powerpoint, Word, Excel, CRMs, and LinkedIn
\xe2\x97\x8f Familiarity with Administrate or other CRM platforms will be a plus
Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)