Line of Service Assurance

Industry/Sector Not Applicable

Specialism Operations

Management Level Manager

& Summary The Clients & Markets team is a team of specialist professionals who focus on marketing, business development and client pursuit. A career in the Clients & Markets team within Assurance will provide you with the opportunity to contribute to the growth of the Assurance business and the implementation of our Assurance strategy through meaningful data insights, actionable customer and competitor insights, as well as the effective use of our CRM system. In a business development role, you will support the growth agenda of the Risk business by working directly with the Risk leadership, driving industry-targeted and account-targeted insights, and carrying out extensive data analysis. You will build strategic partnerships across the firm, and will be using effective written and verbal communications to ensure our initiatives support the Assurance strategy as well as the overall PwC strategy.

Responsibilities

Your responsibilities will include, but are not limited to:

Business development strategy

Collaborate with Risk Clients & Markets Leader to drive the development and implementation of the Risk business development strategy to achieve growth in priority markets, industries and accounts - with tangible metrics and KPIs

Drive xLoS (cross Line of Service) collaboration and activation of Risk within the firm\xe2\x80\x99s ME priority account programme, through alignment with the firm\xe2\x80\x99s GRPs and account drivers

Support the Risk leadership with development of new Risk propositions in response to identified market needs

Proactively communicate with all Risk engagement leaders and become the first point of contact in regards to business development strategy

Drive market insights, perform competitor analysis and share insights and suggested action plans with Risk leadership

Drive the client assignment feedback initiative and make recommendations based on the results to inform future client relationship management

Reporting and data analysis

Report on Risk revenue, pipeline information, wins and losses for key clients and penetration of ME Priority Accounts

Analyse results to identify opportunities and propose action plans

Support with ad-hoc data analysis requests from the wider Risk team

Gain an in-depth understanding of Salesforce CRM reports/ dashboards to monitor relevant KPIs for the Risk business

Build and maintain Salesforce reports/ dashboards to analyse trends and draw insights, make informed decisions and recommendations to the Risk leadership

Be a Salesforce champion and promote best practice use of the platform across the business

Report data inconsistencies to the Assurance Salesforce adoption lead and collaborate in correcting user behaviour

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Internal processes

Liaise with the Risk Marketing manager to find synergies and opportunities to collaboratively drive growth

Liaise with the Audit Business Development team to find crossovers and opportunities to collaboratively drive growth

Promote collaboration, trust and improvement across the Assurance Clients & Markets function as well as between Assurance and the wider Clients & Markets team

Collaborate with colleagues from across the Middle East firm (and Global where there are cross-network opportunities) and across all lines of service

Communicate with internal operations teams across the Middle East to find any pressing issues and be proactive in finding solutions

Brand awareness and formatting

Assist with formatting content and ensure all produced content is in accordance with the PwC brand

Create presentations that are visually appealing and in line with the PwC brand

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Internal communications

Prepare materials for regular internal meetings and practice updates

Produce monthly updates on behalf of Risk Markets Leader for the Assurance Leadership Team and Risk Partners meeting, including updates on priority accounts, key C&M activities, channel agility, pipeline and wins

Draft communications to key internal clients and senior stakeholders

On a monthly basis, contribute to the central Assurance newsletter. Identify key wins or relevant Risk news to be published

Learning & Development

Identify areas of continuous personal development and technical upskilling

Be curious and identify areas for improvement in processes within the Assurance Clients and Markets team

Requirements:

The successful candidate will have in depth knowledge of business development principles, with an excellent understanding of current trends in the domain

The candidate should also have in depth knowledge of the Professional Services Industry, including latest market developments, best practises and trends

The candidate must have significant personal presence and strong interpersonal skills, enabling successful interaction with senior stakeholders

The preferred candidate will have strong data analytical skills and natural flair for handling data, with a willingness and potential to be upskilled digitally on various platforms such as Salesforce, Power BI, Alteryx and others

The successful candidate will be a highly motivated individual, with a strong sense of personal accountability for delivery and the ability to work independently. They must be able to prioritise workload, whilst being resilient and able to meet tight deadlines

The candidate should have experience of working with a diverse team, and have strong interpersonal skills, enabling effective communication with business representatives at all levels of the organisation

The preferred candidate will have strong presentation, verbal and written communication skills. They must be able to communicate with impact in both oral and written form in order to build credibility and trust with senior business and C&M contacts, and influence key stakeholders in both communities

Education: Bachelor\xe2\x80\x99s Degree in a business discipline is preferred

Proven experience of working on business development strategy planning and execution projects

Years of experience: 5+ years of relevant experience, preferably within a professional services environment

Proven IT skills in programmes such as Excel, Word, PowerPoint and Google suite

Language skills: Excellent communication skills (verbal and written).

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements 0%

Available for Work Visa Sponsorship? Yes

Government Clearance Required? Yes

Job Posting End Date

PwC