Define and execute the business development strategy for the MENAP region. The strategy will include a corridor engagement plan for all key markets and distribution channels.
Interface with key influencers within the SCB network, local Relationship Managers (\xe2\x80\x9cRMs) and external introducers for:
Education - training on the Jersey proposition and driving referral activity.
Prospect Management \xe2\x80\x93 handle all referrals from clients who are interested in offshore banking.
Pre-approval of prospects \xe2\x80\x93 ensure prospects being referred meet PIC Jersey criteria.
Feedback on prospects/applications - ensure that all business is accurately tracked and
monitored. Feedback to be given to referrer on all applications.
Involved in arrangement of client/local network events.
Collateral co-ordination in markets covered.
Arrange client/local network meetings along with Regional Market Manager where necessary
(i.e. when RMM/Senior SCBJ personnel are in country).
Carry out prospecting activity through all available channels; i.e. Face to face meetings, group presentations, telephone, marketing communications, third party introducers.
Business
Meet AUM (asset and liability) acquisition targets for the region.
Meet the NTB client accounts target annually \xe2\x80\x93 all accounts to be qualified.
Conversion rate of 1 NTB client for every 3 prospect meetings held.
Reduction in time taken to get an account opened.
Reduction in account application rejection rates.
Reduction in time taken for NTB clients to begin funding their new account.
Reduction in time taken for NTB clients to make their first investment (within 3 months of account being funded). This will be done by ensuring each new client is made aware of services offered by SCBJ.
Introduce two/three referral agents each year (mortgage brokers/real estate agents/lawyers/accountants/relocation agents etc.).
Develop new markets in MENAP for growth.
Processes
Proven track record of sales activity.
Strong presentation skills.
Positive customer service mentality.
Planning and organizational skills
Relationship building skills
Strong interpersonal skills & communication skills.
Ability to deal with people at all levels.
Sound knowledge of banking products and services and banking procedures.
Team player who shows initiative and assertiveness.
Self-motivator who is keen to upgrade and improve personal knowledge and skill to meet the
job requirement.
Highest level of integrity and professionalism.
People & Talent
Develop a network of introducers and build a business.
Have a close working relationship with the MENAP Team and departments outside the team both locally and internationally.
Help to develop the acquisition team as a whole by sharing best practice.
Risk Management
Ensure the right type of client is recruited into the bank.
Ensure that all account opening procedures are followed to ensure that we meet our regulatory requirements.
Ensure that all documents/corroborations that are required are provided in a timely manner for new account and mortgage requirements.
Governance
AML measures must be followed at all times.
All procedures relating to onboarding and mortgage process must be completed.
All CER must be followed at all times.
All eLearning and courses required to keep compliance skills up to the required level must be completed in a timely manner.
Group code of conduct must be followed and adhered to at all times.
Regulatory & Business Conduct
Display exemplary conduct and live by the
. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles:
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
SCBJ Regional Market Manager
MENAP based RMs
Key stakeholders within SCB in MENAP
Regional Priority and Commercial Banking Relationship Managers
Key focus branch managers within SCB
Jersey based Relationship Managers
Local Legal and Compliance Teams
Regional Marketing and Corporate Affairs
Product and segment teams
NAT team
Role Specific Technical Competencies
Manage conduct
Manage risk
About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.