Job Description

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City - a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.

The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel's brand in Dubai. The hotel will exemplify the brand's continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand's signature M Club lounge, a pool, fitness center and tennis court.

Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelers.

An Asst. Food and Beverage Manager is responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

Duties & Responsibilities

Provides outstanding customer service to both guests and employees, ensuring all interactions reflect the brand's service culture. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Responds quickly and proactively to employee's concerns. Uses coaching skills throughout the property. Demonstrates self confidence, energy and enthusiasm. Motivates and encourages staff to solve guest and employee related concerns. Provides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Follows up to ensure complaints have been addressed to the guest's satisfaction. Develops a relationship with all guests to build repeated clientele internally and externally.

Qualifications

Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4+ year experience in the food and beverage, culinary, or related professional area.
Job Type: Full-time