Job Description

What You Will Do

Perform maintenance and repair within defined timeframes, service agreements, and customer needs. Complete planned visits and resolve customer requests as dispatched. Build positive customer relationships, providing proactive feedback on equipment status and work completed.

How You Will Do It

Maintain and repair system malfunctions under supervision, seeking technical support and escalating issues as necessary. Analyze technical documents such as electrical schemes and piping diagrams. Communicate with customers upon arrival and before departure, addressing operational issues and understanding their needs. Keep customers informed about service provided, outstanding issues, and recommend upgrades or additional work. Advise and train customers on system operations. Document work clearly and promptly submit service reports. Enhance technical proficiency in Johnson Controls products. Comply with Johnson Controls safety protocols and environmental regulations. Perform additional responsibilities as defined.

What We Look For

Required

Diploma in Mechanical Engineering or equivalent. 2-4 years' experience in servicing and maintaining HVAC systems, particularly air-cooled chillers and compressors. Technical knowledge in HVAC systems and experience with chillers, brazing, vacuum, and pressure testing. Ability to interpret electrical single line diagrams. Strong report handling and communication skills. Fluent in English. Valid driving license.

Preferred

Experience with York, Carrier, Daikin, or Trane systems. Service experience in the GCC region. * Knowledge of troubleshooting electrical systems and variable speed drives.