Product Associate - myZoi Venture

You are a proactive, solutions-focused Associate Product Manager with preferable exposure to financial services, digital wallets and cards. The role sits at an exciting intersection of product development, product management, and customer experience. It will allow you to work closely with a team of colleagues with vast experience, spanning the business, Innovation Catalysts, Design Thinkers, Visual Designers, and Prototypers, on a future-focused project with a defined purpose.

Key Responsibilities

• Support product function to implement myZoi\xe2\x80\x99s product roadmap, product strategy, and different product initiatives.
• Work closely with the Product Leads, Tech Leads, and Development team to gather and document business requirements.
• Support product team to conduct research on users, competition, and market to identify customer needs and product gaps.
• Support product team to translate product roadmap into minimum viable product iterations.
• Work with Product Leads and development team\xe2\x80\x99s Business Analysts to create well-defined features/user stories and acceptance criteria.
• Support product team with preparing and executing test cases and recording test results.
• Gather product data, including customer analytics, statistics, and customer trends.
• Build knowledge of the regulatory framework in which myZoi operates and initiatives of local industry bodies to stay ahead of the regulatory change agenda and how it affects the product lifecycle.
• Be a champion and support, implement agile and human-centred design principles.
• Help to lead scrum ceremonies and ensure that sprint cycles stay on track;
• Identified areas of improvement in the product from both a technical and business perspective;
• Create and analyse platform level metrics

Key Stakeholders

INTERNAL

• Chief Operating Oficer
• Chief Information Officer
• Product Leads
• Tech Leads
• Operations team
• UX/UI team
• Sales team
• Implementation team
• Brand & Marketing

External

• Customers
• Vendors, suppliers, service providers

Skills and characteristics

• Strategic yet hands-on, you are comfortable in a fast-paced environment and excited to collaborate, putting the user needs at the heart of everything you do. You are passionate about creatively framing and solving complex business problems, pushing the boundaries of product design.
• You have some experience with technical projects covering mobile apps and/or financial systems. You can understand and absorb both qualitative and quantitative data to make informed decisions. You thrive on collaboration but can also make independent decisions.
• You know how to navigate through ambiguity and use your creativity to ask the right questions that lead to the correct answers. You are skilled in involving the right people at the right time in the right way, and really know how to excite, inspire, and empower within collaborative teams.
• You are self-motivated, organized, and excellent in written and verbal communication.

Qualifications

• University Degree in computer science, engineering, business management, or a related field
• Knowledge of design principles and agile processes, such as Scrum, Kanban
• Experience in Software Product Management, Business Analysis, or Software Development
• Experience with financial institution or fintechs, preferably in Retail Products, Digital Banking Initiatives preferred
• Understanding the Customer Experience design and user experience principles
• Knowledge of Jira, Confluence, Trello, and similar collaboration tools
• Understanding of key technology concepts, Query languages like SQL and Spark SQL, basics in logical/physical data models, python functional programming, and architecture is a plus.

About SC Ventures

SC Ventures (\xe2\x80\x9cSCV\xe2\x80\x9d) was established in 2018 with the purpose of \xe2\x80\x9cRewiring the DNA in Banking\xe2\x80\x9d by bringing three distinct areas together:

• The eXellerator Lab, enabling innovation at large in the Bank by supporting intrapreneurs and their ideas, collaborating with fintech\xe2\x80\x99s through the SCV Fintech Bridge and engaging with clients and co-creation ideas
• The Investment Fund (\xe2\x80\x9cFund\xe2\x80\x9d), tasked to acquire minority stakes in fintech companies (\xe2\x80\x9cfintechs\xe2\x80\x9d) whose technology has been successfully validated in the Group
• Venture building, with the objective of exploring new business models (\xe2\x80\x9cventures\xe2\x80\x9d), in the way it engages existing new customers and markets.

There are c.100 team members (excluding individual ventures), including dedicated colleagues from the Group\xe2\x80\x99s support functions, based in Singapore, Hong Kong, Shanghai, Nairobi, London and San Francisco.

Standard Chartered