Associate Customer Care

Abu Dhabi, United Arab Emirates

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Job Description

Job Details
Qualification And Experience
RELATED YEAR OF EXPERIENCE:
Min of: 4+ years of experience in Customer Care, Hospitality, Banking and or Real Estate
FIELD OF EXPERIENCE: Experience in managing people or projects and or Senior Stakeholders.
Technical And Interpersonal Skills
Experience in guest and hospitality or customer care services for high value customers
Knowledge of performance evaluation and customer service metrics
Knowledge of CRM, customer service standards and customer quality delivery standards
Understanding of reporting and servicing protocols
Good organizational and leadership skills with a problem-solving ability
Excellent communication and interpersonal skills.
Company Description
We developed exciting and innovative project from residential to retail, hospitality and commercial, such as the internationally recognized HQ building situated in the Al Raha Beach development, the Gate Towers in Shams Abu Dhabi on Al Reem Island, in addition to Yas Islands F1 circuit.
Behind our success there are over 500 multi-disciplinary staff providing expertise and knowledge from around the globe.