The Assistant Store Manager assists the Store Manager in motivating and inspiring their team to achieve store productivity goals. They help the Store Manager to analyze week to date, period to date, and year to date sales, and develop action plans to drive top line sales.

Key Accountabilities:
Financials

Achieve the sales targets for the store

Monitor and control expenses (overtime, local, stock and consumables) through efficient store operations

Interpret and act on operational profit and sales reports generated and focus on improving under-performing areas

Monitor sales performance against last year, last week and budget on a daily and weekly basis and to give feedback to managers and to communicate to staff.

Process

Ensure accurate stock merchandise and management (stock ageing, stock loss, space management) within the store as per company norms

Oversee and monitor all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback

Oversee cash transaction entry and management (petty cash, pos cash elements, change floats)

Regularly audit own store administration and inform the management in case of discrepancy

Develop an understanding of commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact on store.

Ensure highest standards of visual appearance throughout the store including all non-retail areas

Prepare and review store reports on sales, commercial profit and stock ageing (slow moving, fast moving and non-moving items)

Customer

Effective resource planning for customer service

Ensure customer needs are met and complaints/queries are resolved in a timely manner

Support in providing mystery shopping feedback and prepare action plan for improvement

Knowledge, Skills & Experience

Education

Specialist Training Graduate/ Post-graduate degree in Business Administration with specialization in Marketing

Language

English \xe2\x80\x93 Mandatory

Arabic \xe2\x80\x93 Beginner / intermediate

Job Experience

Specific / Relevant Experience 3-5 years in retail industry heading one complete section/department

Technology

Basic MS office, Excel and PPT

Others

Result orientation

Teamwork & collaboration

Report writing skills and leadership skills.

Customer service orientation

Qualifications



The Assistant Store Manager assists the Store Manager in motivating and inspiring their team to achieve store productivity goals. They help the Store Manager to analyze week to date, period to date, and year to date sales, and develop action plans to drive top line sales.

Key Accountabilities:
Financials

Achieve the sales targets for the store
Monitor and control expenses (overtime, local, stock and consumables) through efficient store operations
Interpret and act on operational profit and sales reports generated and focus on improving under-performing areas
Monitor sales performance against last year, last week and budget on a daily and weekly basis and to give feedback to managers and to communicate to staff.

Process

Ensure accurate stock merchandise and management (stock ageing, stock loss, space management) within the store as per company norms
Oversee and monitor all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback
Oversee cash transaction entry and management (petty cash, pos cash elements, change floats)
Regularly audit own store administration and inform the management in case of discrepancy
Develop an understanding of commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact on store.
Ensure highest standards of visual appearance throughout the store including all non-retail areas
Prepare and review store reports on sales, commercial profit and stock ageing (slow moving, fast moving and non-moving items)

Customer

Effective resource planning for customer service
Ensure customer needs are met and complaints/queries are resolved in a timely manner
Support in providing mystery shopping feedback and prepare action plan for improvement

Knowledge, Skills & Experience

Education

Specialist Training Graduate/ Post-graduate degree in Business Administration with specialization in Marketing

Language

English \xe2\x80\x93 Mandatory

Arabic \xe2\x80\x93 Beginner / intermediate

Job Experience

Specific / Relevant Experience 3-5 years in retail industry heading one complete section/department

Technology

Basic MS office, Excel and PPT

Others

Result orientation

Teamwork & collaboration

Report writing skills and leadership skills.

Customer service orientation

Primary Location: United Arab Emirates
Job: Retail Operations
Organization: Splash UAE
Schedule label /\xd8\xa7\xd9\x84\xd8\xac\xd8\xaf\xd9\x88\xd9\x84 \xd8\xa7\xd9\x84\xd8\xb2\xd9\x85\xd9\x86\xd9\x8a: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/\xd9\x86\xd8\xb4\xd8\xb1 \xd8\xaa\xd8\xb3\xd9\x85\xd9\x8a\xd8\xa9 \xd8\xa7\xd9\x84\xd9\x88\xd8\xb8\xd9\x8a\xd9\x81\xd8\xa9: Mar 26, 2023, 3:07:21 AM