Do you see yourself as an Assistant Outlet Manager - Vista Restaurant & Terrace for InterContinental Hotels Group\xc2\xae Dubai Festival City?
What\'s your passion? Whether you\'re into triathlon, exploring new restaurants or dancing the tango, at IHG we\'re interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.
The InterContinental Hotels Group\xc2\xae properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.
A little taste of your day-to-day
Effectively support the manager in the outlet by ensuring the following:
1. Oversee the implementation of standards as detailed in the departmental standards and procedures manual 2. Adhere to opening and closing procedures 3. Adhere to bill paying procedures 4. Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc 5. Personally meet and farewell a minimum of 80% of your customers 6. Encourage and motivate staff to provide optimum service during all shifts
Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
Develop and implement Promotions Calendar for F&B products in the outlet
Manage special event concepts
Anticipate market changes and review operations when necessary
Conduct competitor analysis
Create positive publicity opportunities
Manage customer database and utilize effectively
Up-sell property facilities
Actively pursue cost saving measures
Recycle wherever possible
Manage wage and beverage cost
Forecasting
Stock control
Analyse food and beverage statistics through point of sale system
What we need from you
Bachelor\xe2\x80\x99s degree / higher education qualification / equivalent in Hotel Management, or related field
At least one year of working experience as a Assistant Outlet Manager in similar operation
Excellent English communication skills, with additional languages preferred
Leadership skills
Ability to think calmly under pressure
Supervise functions
Supervise outlet service
Supervise the maintenance of service equipment.
Monitor standards of guest facilities and services
Control stock and monitor security procedures.
Assist with menu and wine list creation.
High level of energy and drive to achieve operational and business goal
What you can expect from us
We\xe2\x80\x99ll reward all your hard work with competitive salary and benefits.
Join us and you\xe2\x80\x99ll become part of the global IHG\xc2\xae family \xe2\x80\x93 and like all families, all our individual team members share some winning characteristics. As a team, we work better together \xe2\x80\x93 we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
At IHG, we\xe2\x80\x99ve made a promise. As one of the world\xe2\x80\x99s leading hotel groups, we\xe2\x80\x99re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected \xe2\x80\x93 wherever they are in the world. Want to be part of the journey? As the world\xe2\x80\x99s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental\xc2\xae\xef\xb8\x8f brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you\xe2\x80\x99d like to embrace a world of opportunities, we\xe2\x80\x99d like to welcome you to the world\xe2\x80\x99s most international luxury hotel brand. Let\xe2\x80\x99s Go Further Together. Don\'t quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the \'Apply\' button. Start your journey with us today and let\'s #GoFurtherTogether.
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