Job Description

Wyndham Garden Muscat is now seeking Assistant IT Manager to join our team .

Job Summary

The Assistant IT Manager is responsible for providing all aspects of technical support to their hotel for all IT infrastructure related requirements including hardware, software, networks, applications plus general IT maintenance and requests. He / She will liaise closely with the functional leadership teams based in Corporate Office to ensure that not only appropriate support is delivered to the hotels but this is completed within the frameworks and processes of the wider organization. He / She will be the subject matter expert and 'go to person' with regard to the processes required for key actions and problem resolution.

Education & Experience

Experience working in a in a four/five star hotel Previous experience as hotel based Assistant IT Manager preferred Significant working experience within the Information Technology field, providing advanced support of desktops, laptops, software and hotel systems both locally and remotely Must be highly competent in troubleshooting basic and advanced network, applications and related user and set up problems High level of expertise in Microsoft PC Operating Systems, Fidelio Opera and Micros is essential Must be fluent in written and spoken English Familiarity in working in a large, global business would be a significant advantage Experience in the GCC region will be a plus

General Requirements

Is responsible for the effective implementation of all hotel technology components, process and related areas. Ensures monthly service agreements on information systems are maintained Ensures all security, data privacy and data protection requirements are met in each jurisdiction Maintains the systems and application in use in the Hotel Maintains up to date knowledge of software, hardware and network applications used on the property. Maintains licensing history. Maintains local and wide area network connections. Oversees all technology initiatives. Maintains computer hardware and software inventories. Contributes to effective planning of active capital and operating expenses budget relating to all technology operations and system contingency planning for new opening and existing managed hotel. Provides hands on assistance to cross functional teams with the maintenance and testing of network infrastructure to include not limited to servers, LAN/WAN equipment, PMS, CRS and PBX systems to ensure the greatest efficiencies in line with the company's policies. COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands--think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8--Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Job Location: Oman, Muscat Employment Status: Full Time Employment Disclaimer In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.