Job Description

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids' Club.





Consistently offer professional, friendly and engaging service to out regular members, day pass users and have a keen focus on our in-house guest Lead day to day operations of the Health Club and ensure all guests have a safe and enjoyable experience Ensure all equipment is functioning properly at all times; if and when maintenance is required, to liaise with our ENG Team and AMC contracts to ensure they are back to working order in a timely manner Promote and organize all fitness programs and activities for in house guest/ members and group guests ensuring they are shared with our Reconnect and Marketing Team on a monthly basis Ensure guests are provided with proper instruction on the use of equipment and fitness information to secure a safe environment Maintain all attendance records and ensure they are accurate and guests are registered according to standards Promote the facility to new and existing members to support the growth of revenues alongside the Reconnect Team Organize special events as required and work closely with our S&M/Spa Team on promoting Boot Camps Ensure the Health Club area is clean and well maintained at all times and conduct regular spot checks Attend regularly scheduled departmental meetings, daily briefings to well maintain open communications with the Team Assist in the recruitment, development and training of all Heartists Balance operational, administrative and Heartist needs Follow departmental policies and procedures Follow all safety and sanitation policies Ensure the HC Team is well versed and trained in First Aid. Other tasks as assigned.


Qualifications

Previous leadership experience in a Health Club required CPR and First Aid certification required University/College degree in a related discipline preferred Computer literate in Microsoft Window applications required Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable * Ability to focus attention on guest needs, remaining calm and courteous at all times