Job Description

Job Purpose:

To oversee the daily operations, sales performance, and overall efficiency of multiple retail stores within the assigned area. The Area Manager ensures that all shops achieve their sales targets, maintain brand standards, deliver excellent customer service, and operate in full compliance with company policies and procedures.

Key Responsibilities:1. Operational Management

Oversee the smooth operation of all assigned stores. Ensure store compliance with company policies, visual merchandising guidelines, and operational standards. Review and analyze sales reports to identify opportunities and areas for improvement. Monitor inventory levels, stock movements, and replenishment. Ensure all stores maintain cleanliness, proper product display, and brand image.

2. Sales & Performance

Achieve and exceed area sales targets and KPIs. Implement effective sales strategies and promotions to drive revenue growth. Track store performance and develop action plans to address underperforming areas. Evaluate sales trends and recommend adjustments in product assortment or pricing when necessary.

3. People Management

Supervise, train, and motivate Store Managers and their teams. Conduct regular store visits and performance evaluations. Identify training needs and coordinate with HR for staff development. Handle staffing issues, including recruitment, scheduling, and performance management. Foster a culture of accountability, teamwork, and excellence.

4. Customer Experience

Ensure a high level of customer service is consistently delivered across all stores. Handle escalated customer complaints and resolve issues promptly. Monitor customer feedback and implement improvements where needed.

5. Visual Merchandising & Brand Standards

Ensure all stores adhere to visual merchandising standards and display plans approved by the VM team. Coordinate with the Visual Merchandising Manager for seasonal updates, campaigns, and product launches. Verify that stores reflect the brand identity at all times.

6. Reporting & Communication

Prepare and submit weekly and monthly performance reports. Communicate company updates, targets, and policies to Store Managers effectively. Collaborate closely with departments like HR, Merchandising, and Finance to support operations.

Requirements:

Bachelor's degree in Business Administration, Retail Management, or related field. Minimum

5 years of experience in retail management

, including

2 years in a multi-store or area-level role

(preferably in fashion retail). Strong leadership and team management skills. Excellent communication and interpersonal abilities. Analytical mindset with strong reporting and decision-making skills. Proficient in MS Office; knowledge of POS and retail management systems preferred. Willingness to travel between stores regularly
Job Type: Full-time

Pay: AED8,000.00 - AED10,000.00 per month