Job Description

DUTIES & RESPONSIBILITIES

1. Operational Excellence:

Exceed Company operational targets by maintaining consistency in operations, product delivery, and customer service. Regularly review key business indicators to identify challenges, opportunities for improvement and achieve operational goals.

2. Profitability:

Achieve site budgeted or forecasted profit targets by effectively managing direct costs. Oversee financial and sales performance of your teams to ensure they meet or exceed targets.

3. Business Strategy

Set clear goals and objectives for stores in your area. Oversee day-to-day operations to maximize efficiency. Identify and address operational bottlenecks and propose effective solutions. Create and submit reports to upper management to track progress and outcomes.

4. Customer Focus:

Elevate existing service levels and establish quality standards that consistently deliver a superior customer experience. Manage customer feedback and maintain high service standards. Handle customer complaints promptly and professionally.

Education & Experienc

e

Minimum of 3 years of experience in an Area Manager or similar role. A minimum of 5 years of experience in store operations management. Bachelor's degree in business administration, retail management, or a related relevant field. Hands-on experience with ERP software
??? ???????: ???? ????

?????? ??? ??????/????????:

Muscat: ?????? ???? ????? ?? ??? ??????? ???????? ????? ????? ???????? ???? ?????? ???? ????? (????)
?????:

* english (?????)