Willingness to adapt to change and champion new ideas and creativity.
Formulate business development strategies to ensure long-term success
Provide reports to senior executives on progress and issues on a regular basis
Evaluate performance using key metrics and address issues that need improvement
Dealing with problems by providing creative and practical solutions
Ensure compliance with company policies and operational guidelines
Conduct sound financial management to ensure stores are profitable and stay within budget
Lead multiple store teams to drive customer service standards Provides ongoing training and performance feedback to employees.
Assigns daily tasks to staff and ensures that tasks are carried out correctly and in a timely manner while maintaining high standards of customer service.
Maintain stock level within established guidelines.
Lead all aspects of retail operations such as merchandising, sales, customer service, inventory, personnel and payroll administration.
Communicate with clients on a regular basis.
Ensure consistency of quality across the region.
Increase sales and profitability in the region.
Set standards and targets for stores and different departments
Improve and supervise operations to ensure efficiency
Qualifications and experience:
Minimum of 3 years experience as area or area manager for multi-unit operations.
BA/BA in Business Administration, Retail Management, or similar field
Good knowledge of MS Office.
Proven track record of achieving sales targets
Knowledge of the principles and measures of performance appraisal
Sound understanding of store operations improvement and success criteria
Exceptional communication and interpersonal abilities
Excellent organizational and leadership abilities
Strong commercial acumen with a strategic orientation
Excellent problem-solving abilities
Required Skills:
Strong sense of responsibility as well as problem-solving ability.
Strong organizational skills and ability to multitask in a fast-paced environment.
Strong customer service skills.
Knowledge of the administrative aspects of store operations.
Basic computer skills and the ability to quickly learn new technology systems.
Ability to work cohesively with colleagues as part of a team.
Strong interpersonal and problem-solving abilities.
Excellent communication and organizational skills.
Ability to write reports
Being able to work well under pressure and motivate the team around them.
Be enthusiastic, knowledgeable and resourceful, with an eye for detail.
Job Type: Full-time Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
jewelry industry: 3 years (Required)
retail: 2 years (Required)
Language:
Arabic (Required)
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