Synopsis

The AOG Desk Officer is responsible for sourcing AOG spares and tools requirements to support Etihad Fleet Technical Operations.

To coordinate with vendors, Maintenance control Center, Planning, Logistics to ensure material is delivery to the aircraft in a timely and efficient manner.

Accountabilities

• Sourcing of Components for AOG, potential AOG or critical situation regionally or globally with Pool Providers, OEMs, Operators and Third Parties. To avoid or minimize operational aircraft on ground delays due to damage or component failure.
• Raising of AOG/Critical Loan orders, Purchase orders and Critical Pool Exchange Orders with OEMs, Third Parties, and Operators ensuring the sources are approved by EY QA and release certificates meet airworthiness & Export control requirements.
• Liaising with Suppliers & Freight Forwarders to ensure that the parts are delivered as quickly as possible to meet the operational requirements and minimize any disruption to the airline operation.
• Co-ordinate with end-user, stores, receiving, and issue counter for immediate processing of AOG parts. Following up will all stakeholders to ensure that the parts are delivered to the required location.
• Prepare handover and provide updates to all the related stakeholders on daily basis. To ensure efficient communication across shifts and highlighting of potential critical material requirements for global Etihad operations

Education & Experience

• Bachelor\'s or equivalent technical degree with minimum 5 years supply chain experience, preferably in AOG desk functions.
• Knowledge of aircraft maintenance material/operations, with familiarity of related material regulations issued by an appropriate regulatory authority.
• Knowledge of technical manuals like IPC, ITM and MPD and familiar with RSPLs, spare repair and warranty, OEM support contracts like SSC and PSAA along with lease return requirements.
• Self-motivated, team player with strong problem-solving & communication skills.
• Excellent communication skills in English (both written and oral)
• Advance level MS Excel and PowerPoint knowledge with excellent in written and verbal communication skills.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world\'s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad\'s codeshare partners, Etihad\'s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world\'s leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.

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Etihad Airways