Summary Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. Under the creative direction of Sarah Burton, the house produces critically acclaimed collections, driven by unparalleled vision and respect for craftsmanship. Burton was made Head of Design for womenswear in 2000 and was appointed Creative Director in 2010. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.
Your Opportunity:
We are looking for an experienced Retail Operations professional to join our ME team based in Dubai. As a key member of the Retail team you will work together with Retail Managers, Store Managers, local function leads and the EMEA Retail Operations Manager in order to ensure best in class and consistent processes and practices are in place to deliver exceptional client experience and achieve our commercial goals.
How you will contribute:
Ensure consistency of best-in-class operational practice and policy within region in line with Global and Regional Guidelines
Provide coaching and training to local teams to support their development and ensure high level of competence in retail operations policies and best practices.
Resolve day to day operational issues as they arise
Collaborate with Retail Managers and Store Teams to promote continuous process improvement and spot opportunities for process optimisation across all store operations (front and back of house)
Collaborate with Merchandising, Sales & Demand Planning, Inventory, Retail teams to secure the smooth running of the supply chain
In partnership with Inventory Control, assist in the effective management of loss prevention
Coordinate and maintain adequate levels of Store supplies and packaging
Champion the roll out of new initiatives across Middle East
Ensure Health & Safety policies are in place, respecting local legislation and company guidelines, and support to embed sustainable principals in store
End to End project management of store opening, refurbishments, relocations from a retail operations aspect
Who you are:
Ideally you have previous experience in a similar role
Business savvy with ideally good understanding of luxury retail
Have a cost control mindset and able to understand the financial impact of decisions
Have lead projects, have strong planning and analytical skills and a keen eye for details
You are a cross functional team player and have excellent communication and interpersonal skills
Confident working in tight deadlines and managing multiple priorities
Degree level or equivalent qualifications will be considered an asset
Why work with us?
This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms \xe2\x80\x93 gender, age, nationality, culture, religious beliefs and sexual orientation \xe2\x80\x93 enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.