An esteemed aviation company in Dubai is looking for proactive and customer-oriented Airport Services Agents to join our team. If you have a passion for the aviation industry, excellent customer service skills, and the ability to thrive in a fast-paced environment, we invite you to apply for this position.
Key Responsibilities:
Passenger Assistance: Provide assistance to passengers during check-in, boarding, and disembarkation, ensuring a smooth and pleasant experience. Customer Service: Address passenger inquiries, resolve issues, and provide information on flight details, baggage, and airport facilities. Documentation: Verify passenger documents, issue boarding passes, and ensure compliance with airline and airport regulations. Baggage Handling: Oversee the handling of passenger baggage, ensuring proper tagging, loading, and unloading. Flight Coordination: Collaborate with ground crew, cabin crew, and other airport staff to ensure efficient flight operations. Emergency Response: Handle emergency situations and follow established protocols to ensure the safety and well-being of passengers. Requirements:
Previous experience as an Airport Services Agent or in a similar role is advantageous. Excellent communication and interpersonal skills, with a customer-centric approach. Knowledge of airline and airport operations, including check-in procedures and security regulations. Ability to work in a dynamic and fast-paced airport environment. Proficiency in using airport systems and technology. Flexibility to work varying shifts, including weekends and holidays. Benefits:
Competitive salary and additional allowances for shift work. Comprehensive training programs to enhance your knowledge of airport operations. Supportive and collaborative work environment in a reputable aviation company. Opportunities for career advancement within the aviation industry. Employee benefits, including travel perks and discounts. Location: Dubai International Airport, UAE
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