About the Role:

An exciting opportunity to join the Qatar Airways Outstations Team. To support our operations in Ras Al Khaimah, United Arab Emirates. we are currently recruiting for the role of Senior Airport Services Agent in Ground Services.

The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR\xe2\x80\x99s commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent manner.

Your specific responsibilities include:

• Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger.
• Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas.
• Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc.
• Assist duty officer to handle company material and records.
• Liaison with GHA for quick processing of hotel and transfer passengers.
• Work with GHA and ensure smooth passenger handling.
• Assist passengers in regards to entry requirements, visas, residence permits etc.
• Ensure passengers are assisted smoothly through airport facilities.
• Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.

You\xe2\x80\x99ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what\xe2\x80\x99s never been done before.

Together, everything is possible.

Qualifications

To be successful in this role you will need.

• Minimum Bachelor\'s degree combined with a minimum of two years of experience in a similar customer facing role within the airport environment.
• Knowledge of airport functions including passenger and baggage handling, Weight and Balance, and Dangerous Goods Regulations is required.
• Ability to work shifts, including weekends, is essential.

About Qatar Airways Group:

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We\xe2\x80\x99ve grown fast, broken records and set trends that others follow. We don\xe2\x80\x99t slow down by the fear of failure. Instead, we dare to achieve what\xe2\x80\x99s never been done before. So whether you\xe2\x80\x99re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Qatar Airways