Job Description

We are looking for a detail-oriented Airline Ticketing Executive who will be able to handle Ticketing and other travel related services. Galileo system should be handled.

Key Responsibilities:

Assist clients (both Corporates and Walkin) with flight options, date changes, refund procedures, and travel requirements.

Handle flight bookings using GDS system - Galileo

Issue, reissue, and cancel tickets as per airline policies.

Book Transportation and Hotel reservations on behalf of clients

Manage group bookings and special fare requests.

Provide accurate fare quotes, compare airline options, and apply promotional fares.

Ensure correct issuance of tickets with proper fare rules, baggage allowance, and itinerary details.

Coordinate with airlines, consolidators, and suppliers for ticket confirmations and schedule changes

Maintain passenger records, PNRs, and ensure all documentation is accurate and up to date

Maintain a courteous and professional approach while handling customer queries via phone, email, or in person

Prepare daily sales reports and maintain record of issued tickets.

Coordinate with the accounts team for invoicing, payments, and supplier reconciliation

Stay updated with airline schedules, travel restrictions, visa and transit policies

Requirements:

1 to 2 years' experience in Ticketing

Galileo system should be handled

In-depth knowledge of domestic and foreign travel destinations.

Excellent sales and interpersonal skills.

Hindi language to be handled, Arabic is a plus.

Ready to do shift duties

Ability to communicate and negotiate effectively.

Outstanding knowledge of the latest tourism trends.

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

* what is your expected salary ?