Job Description

Roles & Responsibilities

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Coordinate day-to-day air freight operations, including import and export processes

- Manage all related documentation, customs clearance, and compliance with international trade practices

- Maintain strong communication with clients, ensuring their needs are met efficiently

- Provide excellent customer service and address any client issues or concerns promptly

- Work closely with other departments (sales, pricing & marketing) to ensure smooth logistics processes

- Prepare quotations and pricing for air freight services

- Ensure timely and accurate data entry in relevant systems and software

- Problem-solve logistical challenges while adhering to customs regulations and company policies

- Work under pressure to meet deadlines and deliver on client expectations

Desired Candidate Profile

- Strong communication and customer service skills

- Minimum of 2 years of experience in the UAE in air freight, import, and export operations

- Having DG License is a plus.

- Strong organizational skills with the ability to prioritize and multitask

- Knowledge of customs regulations, international trade practices, and freight operations

- Proficiency in Calogi Portal is a plus.

- Experience in preparing quotations and pricing for freight services

- Bachelor's degree in Logistics, Supply Chain Management, or a related field

Must be based in the UAE.

Job Types: Full-time, Permanent

Application Deadline: 31/03/2025