Job Summary
Over all responsible for supporting administrative operations. The role ensures seamless day-to-day functioning of administrative processes for a consolidated workforce of approximately 600 employees in ERCO bulding. It is pivotal to maintaining regulatory compliance, operational continuity, and enhancing employee experience.
Roles & Responsibilities
Ensure cleanliness and hygiene across all ERCO premises.
Monitor and maintain inventory of administrative supplies.
Coordinate with suppliers for quotations and procurement related to admin tasks.
Arrange drivers for official requirements.
Manage visa renewals and cancellations for ERCO employees.
Organize hotel bookings and transportation for guests and new joiners.
Arrange food card medical documents for renewal/new applications.
Link insurance cards for visa renewals (if applicable).
Update ILOE (Unemployment Insurance) files for ERCO & R&D employees.
Manage uniform/lab coat distribution for employees.
Apply daily gate passes for guests as required.
Support onboarding formalities for new joiners.
Handle offboarding tasks for non-management employees.
Create and replace FAB cards for employees.
Apply insurance cards for new joiners and family members (if applicable).
Arrange ticket bookings for resigning/terminating employees and new joiners.
Maintain attendance records for Admin and HR teams, including OT hours, for payroll processing.
Address employee queries, providing accurate information and resolving issues.
MIS Working: Consolidate and maintain complete data for all admin expenses, update daily expense tracker, perform reconciliation, and assist admin management.
Casual Labor Supply Management: Verify departmental requests and approvals, coordinate with suppliers, ensure proper deployment
KPIs
Cleanliness & Hygiene Compliance: 100% adherence to hygiene standards across premises.
Inventory Accuracy: Maintain optimal stock levels with <5% variance.
Supplier Coordination Efficiency: Quotations and procurement completed within defined timelines.
Visa Processing Turnaround: Completion within SLA timelines.
Guest & New Joiner Logistics: 100% timely arrangement of hotel and transport.
Uniform Distribution: Fulfillment as per the order timelines.
Gate Pass Management: Zero delays or denials due to administrative lapses.
Insurance Processing: 100% accuracy and timely renewals.
Travel Booking: Submitting request on Zoho within 24 hours of receiving request.
Onboarding & Offboarding Support: Seamless coordination with HR for employee lifecycle processes.
Attendance Accuracy: 100% accurate records for payroll processing.
Query Resolution: Timely and satisfactory resolution of employee queries.
Work experience requirement
Minimum
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