Job Description

Lead Management & Follow-up

o Contact all leads generated via online marke2ng campaigns.

o Conduct 2mely follow-up calls to ensure conversion and maintain engagement.

o Maintain an updated record of all lead interac2ons in the system.

Communica,on & Correspondence

o Send emails to clients, vendors, and other stakeholders as required, ensuring

2mely and professional responses.

o Manage all incoming office calls and coordinate with the relevant departments

for prompt ac2on.

o Schedule appointments and mee2ngs with clients, ensuring all details are

confirmed and documented.

Opera,ons & Data Management

o Operate and manage the company's opera2onal soCware efficiently.

o Enter data accurately and on 2me into the soCware.

o Generate required monthly client reports from the system.

Documenta,on & Proposal Prepara,on

o Prepare proposals, presenta2ons (PPTs), and work orders for each

project/solu2on.

o Ensure all documents are accurate, formaLed professionally, and delivered

within deadlines.

Client Rela,onship Management

o Maintain ongoing communica2on with clients via phone and email.

o Coordinate requirements, resolve basic queries, and direct complex maLers to

the relevant department.

Repor,ng

o Compile and submit periodic reports to management as required.

o Ensure 2mely updates on leads, project progress, and client communica2ons.

PeTy Cash Management

o Disburse cash only for approved, minor business expenses within established

spending limits.

o Ensure Documenta2on by obtaining a signed peLy cash voucher and the original

vendor receipt for every expenditure.

o Regularly Reconcile the fund, ensuring that the remaining cash plus the receipts

equals the fixed star2ng amount.

o Prepare and Submit 2mely requests to the Finance department for

replenishment, providing all necessary receipts and vouchers.

o Maintain Accountability and a clear audit trail for all cash movements and

expenditures

o Support Accounts Team to generate invoice by providing necessary data

Job Type: Full-time