JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS
Generic:
- Establish and prioritise department policies, processes and procedures into discrete tasks with clear accountabilities.
Ensure delivery of department and corporate requirements in liaison with internal and related functions
- Act as a first escalation point to clarify any policy issues with responsibility for decision making within established frameworks. Responsible for resolution of operational issues or problems arising on a daily basis establishing root cause and implementing action to resolve. Identify and deliver improved working methods/practices.
- Ensuring the quality of the content of information appears in the internal systems and timely updates.
- Continuously review working practices to enhance productivity, role enrichment and the delivery of services to the departments requirements.
- Manage the efficient maintenance of personnel systems and records for all staff within the Department, such as leave planning, sickness, industrial injury, promotion, performance feedback, disciplinary action, appreciations and shukrans, attendance exception reporting, performance exception reporting etc., capturing related data on a continuous basis, and developing the same into useable information. Analyse the data against pre-determined limits/benchmarks and Company regulation. Work closely with internal and partner departments to ensure effective use of resources.
General Administrative Support:
- Provide support with logistics for executive meetings, including coordinating diaries with other executive assistants, booking meeting rooms, and sending communications.
- Assist in compiling and formatting documents and presentations.
- Manage office stock and place orders for stationery.
- Support general office management, including maintenance of printers and other office hardware.
- Assist in internal and external event management, conferences, including arranging invites and logistics.
- Liaise with concerned departments for airport passes, building and car park access, etc.
Travel Management:
- Assist in arranging travel-related documents ie. Visa, tickets, etc.
- Manage travel bookings, comparing prices and distances to find the most cost-effective accommodation options near
airports, units, or offices.
- Handle duty travel claims and expenses via TRIPS
Meeting Coordination and Minute Taking:
- Assist in arranging schedules and sending calendar invites for meetings with suppliers, customers, and internal stakeholders.
- Help prepare for and attend meetings, taking and publishing minutes.
- Compile minutes of various meetings and follow up on pending action items.
- Follow up with the business on the closeout of recommended action items.
- Assist in special internal projects as assigned.
- Assist in raising and following up on IT requests for new equipment.
- Help with staff familiarization and training for new joiners, interns, etc.
- Assist in managing budgets for the team\'s expenses.
- Support in requesting tenders (ex. RFTs) and following up on facilities and campaigns.
- Assist with corporate giveaways and control their management.
- Liaise with CCMB to plan and arrange campaigns when required.

Qualifications:
12 Years schooling or equivalent
Experience :
Administration.General administration 5+ Years

Knowledge/skills:
- Experience in managing mid sized customer focused teams (10 members or more)
- Thorough understanding of the Emirates group policies, processes and practices
- Proven ability to coach and motivate staff
- Advanced Microsoft Office skills such as analysing information in excel, and Power BI, writing formula
- Ability to analyse, interpret and present large datasets in various reporting tools and techniques.
-Ability to write comprehensive reports.

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what\xe2\x80\x99s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

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