Job Description

About Us

Grub24 is a fast-growing FoodTech and POS solutions company headquartered in London. We provide innovative ePOS, kiosk, and online ordering systems to restaurants and takeaways across the UK. Our Dubai office is our regional hub for sales, support, and operations in the MENA region.

Position Overview

We are looking for a motivated

Admin & Customer Success Support

professional to provide administrative and client-facing support for our Dubai team. You will manage client communications, assist with onboarding, maintain CRM data, and support smooth office operations--all while working onsite at the Dubai office, aligned with the UK time zone.

Immediate joiners are preferred.

Key Responsibilities

Administrative support: scheduling, reporting, document management, and office coordination. Serve as first point of contact for clients and ensure high-quality customer service. Support Customer Success in client onboarding and relationship management. Maintain accurate client data in CRM systems (FreshCRM, Zoho, or similar). Assist with internal communication, team coordination, and operational workflows. Support ad-hoc projects, documentation, and data analysis.

Requirements

1-3 years of experience in admin, customer support, or customer success roles. Fluent in English (written and spoken). Experience with CRM tools preferred. Strong knowledge of Google Workspace & Microsoft Office. Excellent organizational, communication, and multitasking skills. Ability to work independently and take ownership of tasks. Comfortable working with UK time zone.

Available to join immediately.

Why Join Us

Join a fast-growing international FoodTech company. Exposure to customer success, operations, and innovative POS technologies. Competitive salary with growth potential. Work in a collaborative, dynamic team environment.

Job Type:

Full-time

Location:

Dubai (UK time zone hours preferred)

Apply now to join our growing team!

Job Type: Full-time