Account Manager

Dubai, United Arab Emirates

Job Description

Job purpose:

Maintain the relationship with the existing key accounts within Geidea Sales function, along with acquiring new ones.

Key accountabilities and decision ownership: (max of 7 accountabilities not main or daily duties or tasks)
  • Developing a solid and trusting relationship with the partners.
  • Focal point between partners and various internal departments.
  • Follow guidelines set by the function head within the budget, plan, and KPIs to achieve the set target.
  • Collect different inputs from our partners to design customized products that fit our partner\'s needs.
  • Promote products, identify, and develop opportunities, evaluating competitors\' performance.
  • Manage and take responsibility for invoicing and collections
  • Issue needed business reports and work progress
Geidea\'s Values:
  • Customer first
  • Open
  • Real
  • Bold
  • Resilient
  • Collaborative
Must have technical/professional qualifications
  • Years of experience 2-4
  • Bachelor\'s degree in any discipline.
  • Fin-tech or payment background Preferred.
  • Technology background\\knowledge is preferred
  • Extensive experience in closing sales deals
  • Good English, written and spoken
(knowledge & Skills level of presence in the job (High/Medium/Low)
  • Core Skills required:
  • Problem-Solving (High)
  • Leadership (Medium)
  • Interpersonal Skills (Medium)
  • Other job specific core skills (Head- Hand - Heart)
  • Communication: High
  • Negotiation: High
  • Customer centricity: High
  • Analytical skills: High
  • Relationship building: High
Financial Factors of the Job: Define the financial responsibility for the Job. [This may not be applicable for all Jobs].
  • Revenue:
Generating Revenue

Key Success Factors (max of 5 Key Success Factors, should be numbers or % to be measured)
  • % Of contracts acquired
  • Maintain Contract follow up
  • Customer satisfaction
  • % Of generated revenue (Volume and new merchants)
Operational Factors of the Job (Level of presence in the job (High/Medium/Low):
  • Decision Making (Low)
  • Execution (High)
  • Customers\' Interaction & Experience High
  • Products / Services Interaction High
  • Impact of the job (Job related Risks) Low
Structural Metrics of the Job:
  • Number of direct reports:
None
  • Number of non- direct reports (dotted)
None
  • The layer of this job in the organization structure (n-1,-2, etc.)
  • Communication framework of the job:
Internally with:
  • Fin Ops
  • Technology
  • R&D
  • Operations
  • Marketing
  • Compliance
  • Merchant Enablement
  • HR
Externally with:
  • Geidea Key Accounts

Geidea

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Job Detail

  • Job Id
    JD1579742
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned