This is Adyen Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays. We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos and Spotify. Account Manager As an Account Manager at Adyen, you'll be managing relationships with innovative international merchants, across multiple industries, and multiple channels. This position is crucial for developing the Adyen brand across the globe, finding and closing new opportunities - working with a team of experts supporting you every step of the way. Backed by the world's top investors, managed by the world's best motivators, and servicing the worlds most successful companies – determine your own career and expertise in the world of global payments. Account Manager We're looking for a junior and an experienced Account Manager to join our team in Dubai. You'll be managing relationships with Adyen's existing international clients who are based in the Middle East. Upselling of Adyen's products and services is a key part of the role. We are looking for a strategic thinker with a hands-on mentality; someone who is eager to help the world's biggest brands grow while changing an industry. What you'll do

• Be the main point of contact and adviser for your merchants;
• Power the growth of your merchants in multiple channels, through proactive advisory in Adyen's products and services as well as the international payments landscape;
• Work closely with the other Adyen offices around the globe as well as the technical and sales teams to develop new features for merchants based on merchant needs and to help you build strong relationships with your merchants;
• Share learnings from your merchants successes to other account managers to develop knowledge and skills across the global team;
• Manage time-sensitive, cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with little supervision.

Who you are

• A born networker with high energy, self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills;
• A competent communicator and team player with strong technical understanding;
• Junior profile: You have a minimum of 3+ years experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role. Experience in the payments industry from the merchant side is a definite plus;
• Experienced profile: You have a minimum of 5+ years experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role. Experience in the payments industry;
• Experienced profile: you are a natural leader who can be relied upon to take on responsibilities and complex projects within the team;
• Experienced profile: an experienced professional who can develop executive / c-level relationships with our merchants to strengthen our strategic position within their company;
• Experienced profile: Commercially astute enough to identify growth opportunities, lead and close negotiations with the merchant and deliver a long term account plan;
• Fluent in English and Hindi or Arabic;
• Willing to travel to visit merchants and our Amsterdam headquarters.

Our Diversity, Equity and Inclusion commitments Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you're from, who you love, or what you believe in, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application. What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don't be afraid to let us know if you need more flexibility.