Job Description

Objective/ Purpose of the Role

Responsible for developing profitable and sustainable rental activities in line with the rental strategy and budget for targeted accounts.

Organisational Structure

Reports to Commercial Manager

Tasks and responsibilities

? Participate in the definition of the rental strategy, to achieve annual plans and budgets;

? Develop rental revenue from national accounts;

? Grow the revenue contribution from the Maintenance (FM) and Events segment.

? Implement Fixed rate agreements across key industry accounts in Maintenance (FM) & Events

? Identify and pursue new business opportunities within target industries and emerging market segments to expand the rental customer base.

? Manage own rental performance based on a set of agreed KPI'S and targets;

? Gather, analyze and anticipate customer needs and market developments and opportunities;

? Write project plans for rental;

? Build and maintain strong relationships with current and potential customers and partners;

? Establish and maintain a pipeline of prospective clients through strategic networking, outbound prospecting, and leveraging industry connections.

? Identify opportunities to upsell or cross-sell related services and solutions (e.g., transport, fuel, damage waivers) in line with client needs;

? Provide accurate, timely and complete management information, including but not limited to previous rental and forecasted rental;

? Participate in the professionalization and structuring of the equipment rental process, including CRM system and key account management tools;

? Closely work with the Commercial Manager and Marketing to agree on the necessary marketing tools and actions to support the rental function;

? Maintain up to date commercial skills, market and product knowledge;

? Participate in fairs, trade shows and other relevant events.

? Proactively identify underperforming segments or accounts and develop recovery strategies to re-engage and win back business.

? To follow up payments and debtors with co-ordination with the Commercial Department.

Key Competencies

? Selling skills

? Communication and negotiation skills

? Analytical skills

? Solution minded

? Motivation skills

? Flexibility

Requirements

? Extensive knowledge of aerial work platform or industrial equipment (rental) market, with at 3 - 5 years of experience in account management or similar function.

? Market knowledge of the Maintenance and Events industry across UAE.

? HBO+ degree or work level;

? Excellent local and English skills;

? In possession of a driving license;

? Excellent command of MS Office applications;

? Willing to work in an international network organization;

? Willing to travel as required.

The Company

Manlift is an international company specialising in renting and selling aerial work platforms and related machinery of renowned brands which include JLG, Genie & Teupen among others. Over the years, Manlift has grown into a specialist in the area of working safely and efficiently at heights across the UAE, Qatar and India.

By continuously investing in people, quality and innovation, Manlift has become a leading international player. With its international operation and support, Manlift can offer its customers the best possible service wherever they are.

Manlift is among the most forward-thinking, innovative and proactively safe Aerial Work Platforms specialists in the world not only renting and selling units from 2m-50m but also holding a large inventory of first-class spare parts to support the ever-growing numbers of after-sales service agreements. Furthermore, Manlift considers working safely and efficiently at heights of paramount importance. As such, Manlift's Purpose-built and certified IPAF training facilities have been training individuals to international standards and codes of practice since 2010. Manlift, although relatively young, has a rich and successful history. Its primary objectives are to be attentive to its customers and to maintain a bond with them. In spite of its international growth and development, Manlift has remained small in character. This is evident in all of our product offerings, fast service, reliability and sincere attention to the customer. We compete with our platforms, we win with our people.

The Manlift Way

To ensure that we always deliver the best customer experience, we've implemented efficiency measures focusing on continuous improvement at all stages of the rental cycle. And as a result, our customers benefit in terms of:

? Safety

? Machine availability

? On-time machine delivery

? Fast pick up

? High machine uptime

? Invoice accuracy

One essential feature of this approach - which we call the "Manlift Way" - is that it enables us to constantly monitor and improve key performance indicators across our entire network of its depots, again with the aim of delivering the best customer experience.

Job Type: Full-time