Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment.
Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions. Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor, may provide direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May interact with C level. Maintains expertise by staying current on emerging technologies.
Minimum qualifications include: 8 years experience with computer applications and tools required. Ability to travel 50% international and domestic. Preferred but not required qualifications include: Bachelor of Science-level university degree in Computer Science, Math, Engineering from accredited university; and/or relevant 8 years technical experience. Advanced degree in relevant field of studies highly desirable. Expertise in and an in depth and thorough knowledge of competitive and industry knowledge in the field of computer applications and tools; System and application design; Implementation of advanced product features; Project management; Solving technical problems with customers in technical environments; Written and verbal communication and interpersonal skills; Needs analysis, positioning, and business justification. 8 years experience and expertise in the clear communication of technical information to others through presentations, demonstrations, written communication and consultative solutioning experience.
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).
Qualifications
Do you enjoy working with people and creating unique experiences?
We believe the ability to engage with people, communicate an idea and convince stakeholders is key to success. Together with colleagues from all around the world you will help us connect the biggest enterprises of today with the tools to compete in the digital world of tomorrow.
Oracle is at the forefront of the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value.
As an Account Cloud Engineer or ACE you collaborate closely with the sales rep on a select number of customers, providing technical leadership and support in order to convince the customer of the value of Oracle Cloud Technologies and assure the customer gets the best outcomes from their investments. This role will work with the Oracle Middle East and Africa sales team and our customers in the region.
You will bring your own value and sometimes lead different teams, to support our customers in their transformation journey to Oracle cloud by creating a unique experience and impact customer success. Together we L.E.A.D the way:
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