Job Description

Job Category: Hotel-Human Resources
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At Crowne Plaza Hotels & Resorts our goal is to make business travel work. That's where you come in. When you are part of the Crowne Plaza Hotels & Resorts brand you're more than just a job title. At Crowne Plaza we look for people who are dynamic and passionate! People who excel in their role and help our guests succeed too.
The soon to debut Crowne Plaza Dubai Marina will be the perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.
With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.
We have an exciting opportunity for you as Accommodation Attendant to join our enthusiastic pre-opening team at Crowne Plaza Dubai Marina.
As Accommodation Attendant you are responsible for assisting the Human Resources team in managing all the respective Human Resources functions in order to meet the strategic business objectives. The role involves development and implementation of strategies and policies and will include key responsibilities such as:
SPECIFIC DUTIES & RESPONSIBILITIES:

• Reports to work on time in correct and clean uniform.
• Ensures cleanliness and hygiene is maintained at all times.
• Cleans all common areas and public areas in and around the accommodation.
• Prepares maintenance requests with regard to any repair and maintenance requirement in the accommodation.
• Follows-up on pending maintenance requests.
• Prepares rooms for new arriving colleagues.
• Ensures that room/accommodation of new arriving colleague is in hygienic and good condition.
• Maintains an inventory of all linen purchased for the colleagues
• Maintains the furniture store of the accommodation.
• Brings to the attention of the Accommodation Supervisor any complaint or concern regarding the accommodation.
• Ensures that any misuse of equipment or FF&E in the accommodation is brought to the attention of the HR Manager.
• Any other tasks related to Accommodation and HR whenever instructed by the HR Manager.

GENERAL RESPONSIBILITIES

• To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
• To generally promote and ensure good inter-departmental relations.
• To display a pleasant manner and positive attitude at all times, and to promote a good company image to guests and colleagues.
• To demonstrate pride in the workplace and display pleasant personal appearance at all times.
• To abide by Company and Hotel rules and regulations at all times.
• To ensure that standards required by Law are complied with and maintained at all times.

OCCASSIONAL RESPONSIBILITIES

• Reports any equipment failures or problems to the Engineering department.
• Reports suspicious activities, persons or objects to the Security and Safety department.
• Participates in Trainings and other development activities as scheduled by the company.
• Participates in Corporate Social Responsibility programs organized by the company.
• To perform and comply with any reasonable request made by Management to the best of your ability.

The ideal candidate must 3 to 5 years of progressive work-related experience in the same role in a 5* city hotel in Dubai and has strong capabilities in handling administrative tasks & organizing, detail-oriented and, with ability to work under pressure of deadlines and ever-shifting priorities in a fast-paced environment. Must promote and ensure good inter-departmental relations. Also must be a team player, have strong interpersonal skills, and work well independently as well as part of a team, flexible attitude and ability to adapt to changing priorities and business needs.
IHG is more than just a great place to stay; we are also one of UAE's best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.
We passionately believe that it's our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.
We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.

Skills Required