The Grand Lux Hotel

Oversee and manage the daily operations of the steward department. Train and monitor staff in cleaning techniques, safety, and sanitation regulations. Maintain inventory of cleaning supplies and equipment. Ensure compliance with all safety and sanitation regulations. Coordinate and track proper…

Change bed linen and make beds Replace used towels Sweep and mop floors Vacuum carpets Dust furniture Replenish bath care products (e.g. soap and shampoo) Report any technical issues and maintenance needs Address guests’ queries (e.g. on additional services) Help…

Welcome guests in a professional, friendly, and courteous manner. Provide detailed information about spa treatments, services, and products. Assist guests in selecting appropriate treatments based on their needs and preferences. Handle guest inquiries and resolve complaints promptly and professionally. Manage…

Verify daily revenue reports from all departments (Rooms, F&B, etc.) against system generated reports POS. Audit and reconcile all cash, credit card, and city ledger transactions for accuracy and completeness. Review the daily cashier’s reports, ensuring proper documentation and deposit…