Windows 11 OS Administration Skill Requirement (L2)

• Installing, setting, and keeping track of computer networks and the equipment they contain, such as desktops, laptops, printers, mobile devices, intranet connections.
• Analysing, identifying, fixing, and recording Network and Client problems.
• Establishing and keeping up system records and reports, such as user manuals and update logs.
• Establishing connections between computers and local and wide networks.
• Ensuring the data and infrastructure of the organization are secure.
• Performing daily security backups in case a server or program were to malfunction.
• Restoring service to prevent any unhappy customers or financial losses.
• Updating staff on system updates and modifications.
• In-depth Knowledge of Operating Systems Windows 11.
• Familiarity with Hardware
• Knowledge of Coding, Networking and Cloud computing will be added advantage.
• Good Communication and Interpersonal Skills.
• Problem-Solving and Administration.
• Automation and Scripting.
• Security and Monitoring.
• Deep dive Troubleshooting experience in solving Windows 11 compatibility issues.

Manage Engine Endpoint Central Administration Skill Requirement (L2)

• Installation and Setup of Manage Engine Endpoint Central
• Patch Management, Owning the task of monthly Windows OS patch cycle.
• Submitting change request every month and coordinating with Change and Problem Manager
• Coordinating with Support team for troubleshooting.
• Software Deployment
• USB Restriction Management
• Working on the gaps where and when it appears regarding deployment of missing client/agents on user machines.
• Schedule and extract reports as required.
• Removing unwanted software\xe2\x80\x99s from user machines.
• Working closely with IT Security team to work on risk mitigation
• Improve Asset Management
• Maintain Configuration of the tool
• Maintain architecture and quality documents
• Setup monitoring of server health and performance
• Manage Access Control list
• Response to Audit requirement
• Reporting on Incompatible machines, unresponsive or offline clients.
• Application Patching
• Coordination with local partner and vendor i.e., Manage Engine and Microsoft.

Bayt