Sales & Service Engineer - Welding & Cutting Equipment
Location:
Dubai,UAE
Industry:
Industrial Equipment / Welding Solutions
Experience:
3+ years
Education:
ITI (Industrial Training Institute) - Electrical/Mechanical or relevant discipline
Job Summary:
We are seeking a dynamic and technically skilled Sales & Service Engineer to join our team in supporting and selling a range of welding and cutting equipment. The ideal candidate will have hands-on experience in installation, calibration, troubleshooting, and sales of machines such as CNC Plasma Cutters, Orbital Welding Systems, and related automation solutions.
Key Responsibilities:
Provide
sales and technical service support
for various brands of welding machines, cutting systems (Plasma, CNC, Oxyfuel), and accessories.
Conduct
installation, commissioning, and maintenance
of welding and CNC cutting machines, including gantry-type systems.
Perform
electrical troubleshooting, debugging
, and problem resolution as per company standards.
Handle
calibration and certification
of welding equipment and ensure compliance with industry requirements.
Deliver
on-site and remote customer training
, addressing all levels of technical personnel.
Develop and maintain a
customer database
, tracking visits and follow-ups using Excel and internal tools.
Identify and generate
new leads
for business development, including daily prospecting activities.
Supervise and support junior or field engineers in service and installation procedures.
Support the
sales of consumables and automation solutions
, including laser and plasma CNC systems.
Ensure
customer satisfaction
through timely and effective service delivery.
Requirements:
Minimum
3 years of experience
in a similar role involving welding and CNC cutting equipment.
Proven experience with
Orbital Welding Systems
,
SPMs
,
Plasma Cutting Machines
, and
Stud Welding Tools
.
Strong
technical troubleshooting
and
problem-solving
skills.
Ability to travel frequently for site visits, installations, and customer support.
Proficiency in
Excel
and other documentation tools for customer data management.
Excellent
communication skills
in English and Hindi
Willingness to relocate to the UAE.
Desirable Qualities:
Self-motivated and committed to fulfilling job responsibilities.
Ability to work independently and manage multiple technical tasks.
A proactive approach to learning and staying updated with new technologies.
Job Type: Full-time
Pay: AED5,000.00 - AED6,000.00 per month
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