Act as the BU champion for all areas related to Strategy & Assurance, be a part of various working groups as required for Strategy Development, Risk Management, Quality etc.
Responsible to collate and submit monthly Balanced Scorecard updates, Business Excellence Plan updates and monthly reports to the Strategy & Assurance team.
Develop and deploy improvement plans in all areas of Business Assurance in line with the Corporate Business Assurance improvement initiatives.
Establish an annual comprehensive plan for Business Assurance audits and SPCP validation.
Coordinate with CRC/Customer Experience team, review CSAT and NPS scores.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Bachelor\'s degree is a must and PG Diploma / PG Degree is desirable.
Relevant professional certification is preferred.
3-5 years relevant work experience, preferably in a Strategy or EHSQ related field with Facilities Management or Waste Management experience preferred
Numerical Ability, Attention to detail, Confidentiality, Process Orientation, Interpersonal Skills, Negotiation skills, Flexibility, Ownership & Accountability