Job Description

Job Purpose

. To prepare accurate and efficient costing of all retail, warranty and internal job cards and to ensure customers get accurate invoices on time

Essential Roles and Responsibilities Functional Roles and Responsibilities

. Segregate between Retail/Internal and Warranty jobs on a job card

. Complete costing for all retail and internal labour/consumables and sublet lines and group them together as per charge type using menu code and charge type.

. Ensure the jobs are costed using standard labour operation using appropriate RTS/SLTS code

. Ensure the time allocated for the jobs is correct as per the operation code and it is charged in full so as to maximize profitability

. Escalate to the location manager all the cases where excessive non-chargeable allowed time has been approved by team leader

. Ensure appropriate labour rates are used as per charge type.

. Ensure all labour, parts and sublet costs are recorded against each repair

. Ensure all the charge lines for internal /service contract charge type on the job cards are invoiced

. Assist in warranty costing if required

. Ensure all internal job cards are supported with proper authorization

. Prepare MIS reports as and when required by the Manager and report on all cases of customer dissatisfaction.

. Reconcile/ verify incentive payments for Service Advisors, Team Leaders etc.

. Preparation of IPO & LPO'S for sublet jobs and to make sure it is charged to the appropriate department

. Assist in service contracts and menu price list in co-ordination with Workshop Manager and Technical Support Manager.

. Follow-up with warranty department, Service Advisors if any repair order is kept pending for more than 30 days. Job Requirements Education/Certification and Continued Education

. Graduate in Commerce Knowledge and Skills

. PC Literate with good administration skills

Years of Experience

. 3 - 5 years experience in costing in an automotive franchise Schedule: Shift: