Warranty Officer
Dubai, United Arab Emirates
Job Description
We at IIQAF are currently looking for an experienced Warranty Officer to join our team. The individual in this role will be responsible for overseeing a wide range of warranty activities and establishing relationships with external customers to ensure the highest level of customer service possible.
Responsibilities:
Responsibilities:
- Manage a variety of warranty management activities, including registering warranties, verifying documents, and resolving inquiries
- Establish and maintain relationships with external customers through constant communication
- Monitor warranty claims data and analyze trends to identify potential risks
- Develop and implement warranty policies and procedures
- Maintain accurate warranty records and invoices
- Track warranty expiration dates and ensure that customers properly file claims
- Prepare reports on warranty costs and other associated data
- Respond to customer inquiries and complaints in a timely manner
- Monitor customer request for warranty repair or replacements
- Liaise between customers and product vendors
- 2 years of warranty management experience
- Excellent customer service and communication skills
- Proven ability to prioritize time-sensitive tasks
- Ability to manage and review large data sets
- Highly organized and detail-oriented
- Working knowledge of warranty policies and procedures
- Proficiency with Microsoft Office Suite and basic accounting software
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Job Detail
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Job IdJD1624073
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:5600 - 6000 per month
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned