Greet guests in a traditional and friendly Arabic style.
Use Arabic greetings like "Ahlan wa sahlan" or "Marhaban" if appropriate.
Guest Management:
Maintain the reservation system and waitlist.
Escort guests to tables with a smile and offer menus.
Ambience & Cleanliness:
Ensure the entrance, reception, and waiting area are always clean and welcoming.
Monitor music, lighting, and table settings to reflect Arabic ambiance.
Special Guest Handling:
Acknowledge VIP guests and large group reservations.
Handle customer complaints tactfully and inform the manager when necessary.
As Waitress:
Menu Knowledge:
Memorize and explain dishes such as Mezza, Manakish, Fattoush, Kibbeh, Shawarma, Kunafaetc.
Suggest popular Lebanese dishes and drinks like Ayran or Jallab*.
Table Service:
Take orders accurately and deliver food promptly.
Serve food and beverages in traditional Lebanese service style.
Refill water and check on guest satisfaction throughout the meal.
Cleanliness & Hygiene:
Maintain personal hygiene and uniform appearance.
Clean and reset tables quickly after guest departure.
Upselling:
Recommend signature dishes, desserts, or combo meals to increase revenue.
Cash Handling:
Process bills accurately.
Handle card and cash payments.
Teamwork:
Support colleagues during busy hours (carrying trays, refilling drinks).
Work under supervision of FOM or Restaurant Manager.
Job Type: Full-time
Pay: From AED3,000.00 per month
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